Summary

The Proposal Intelligence Center is operated by The Hackett Group, Inc.(“Hackett”, “we”, “our”). This page explains the personal information we collect, how we use it, and the rights you have over it.

Information we collect

From consultants and admins

Identity: full name, work email, role, organisation membership (provided via Clerk single sign-on at aixelerator.lat).
Activity: proposals you create, AI-assistant conversations you initiate, share-link generations, and admin configuration changes.
Technical: timestamps, request IDs, and minimal server logs required for diagnostics. We do not log request bodies.

From client-microsite visitors

View events: when you open a proposal microsite, we record an anonymous event (timestamp, slug, referrer) so the engagement partner can confirm you accessed it. No cookies, IP addresses, or browser fingerprints are stored against this event.
Conversation contents: questions you ask the “Hackie” assistant are sent to our AI provider (Anthropic) for response generation. They are not stored long-term and not used for model training.

How we use it

To deliver the consulting service requested.
To authenticate users and protect access to private proposals.
To improve internal tooling — aggregated and anonymised only.
To meet legal and regulatory obligations (record-keeping for client engagements).

Who we share it with

We share personal information only with the third-party processors required to operate the platform:

Clerk (authentication) — name + email for sign-in.
Vercel (hosting) — request metadata required to serve the application.
Turso (database) — proposal content and account data.
Anthropic (AI) — assistant prompts and attached document text. Anthropic does not retain or train on our content per their API DPA.
OpenAI (text embeddings) — knowledge-base chunks for vector search. OpenAI does not retain or train on our content per their API data usage policy.

What we do NOT do

🚫 We do not sell personal information for money or other valuable consideration to anyone, ever.
🚫 We do not share personal information for cross-context behavioural advertising as defined by the California Consumer Privacy Act (CCPA / CPRA).
🚫 We do not run third-party advertising tags, re-marketing pixels, or ad-tech of any kind.
🚫 We do not perform profiling with legal or similarly significant effects under GDPR Article 22.

Your rights

California (CCPA / CPRA)

California residents have the right to know what personal information we collect, to request deletion, and to opt out of sale or sharing. Because we do not sell or share personal information, there is no “Do Not Sell or Share My Personal Information” toggle to honour — but you may still submit a verifiable consumer request to privacy@thehackettgroup.com and we will respond within 45 days.

We honour the Global Privacy Control (GPC) signal as a deemed opt-out of sale/sharing per CCPA §999.315(d).

European Economic Area / UK (GDPR)

You have the right to access, rectify, delete, restrict, or object to processing of your personal data, and to receive a portable copy. Submit requests to privacy@thehackettgroup.com. You also have the right to lodge a complaint with your local supervisory authority.

Data retention

Authentication metadata: retained for the lifetime of your account, then deleted within 90 days of account closure. Proposal content: retained for the duration of the engagement plus seven (7) years for audit purposes. View events on microsites: retained for two (2) years.

Data location

Application infrastructure runs in AWS US-East-1 (Vercel + Turso). For EEA/UK clients we can provision a regional deployment on request.

Children

The Proposal Intelligence Center is a B2B platform and is not directed to anyone under 18. We do not knowingly collect personal information from minors.

Changes to this notice

Material changes will be communicated via the cookie banner and, where required by law, via direct email to account holders.

Contact

Privacy: privacy@thehackettgroup.com
Client success: client-success@thehackettgroup.com